Marvel Rivals Error Code 5: Troubleshooting Tips
Encountering error code 5 in Marvel Rivals can be frustrating, especially when it prevents you from accessing your account. This login error has multiple causes, but there are steps you can take to troubleshoot and potentially resolve it.
1. Keep Retrying
If you see error code 5, don’t give up right away. Some players have reported success after retrying the login process multiple times. Give it about 5 tries before moving on to the next steps.
2. Check for Server Issues
Marvel Rivals’ servers may experience downtime from time to time, leading to login errors. Stay updated by checking official social media sources for any announcements about server outages or maintenance. Once the issue is resolved from the game’s end, you should be able to log in without any problems.
3. Check for Network Connectivity Issues
Unstable internet connections or incorrect network settings can also trigger error code 5. Make sure your internet connection is stable, reset your router if needed, and consider using an Ethernet cable for a more reliable connection. Slow internet speed could be the root cause of your login error.
4. Fixing Corrupted Licenses (PS5)
- Navigate to Settings > Users and Accounts > Other.
- Select Restore Licenses and confirm the action.
- Once the process is complete, restart the game to see if the issue is resolved.
- Note: Restoring licenses will not impact your saved data.
5. Restart Your Device
Refreshing your console or PC by power cycling can often resolve temporary glitches that cause login errors in Marvel Rivals.
For PlayStation users, follow these steps:
- Go to Settings > Network > Set Up Internet Connection.
- Select your network and go to Advanced Settings.
- Set DNS settings to manual:
- Primary DNS: 1.1.1.1
- Secondary DNS: 1.0.0.1
- Save the settings and restart your console to apply the changes.
6. Verify Game Files (For PC Users)
- On Steam, locate Marvel Rivals in your library.
- Access the game’s properties and select the option to verify the integrity of game files.
- This process will help repair any corrupted game files that may be causing the login error.
If you continue to experience error code 5 in Marvel Rivals, don’t hesitate to contact the game’s customer support for personalized assistance and further troubleshooting.