As both Tom and Jerry arrive in New York and begin squabbling in Central Park (from a situation that Jerry is 100% to blame for), hustler Kayla lies her way into a temp gig at The Royal Gate, a landmark hotel that’s hosting a huge celebrity wedding. Kayla’s frank homespun ways endear her to many, except Peña’s rigid hospitality nerd, Terrence. Through Kayla’s drive to keep a job she’s unqualified for, and Terrence’s need to expose her as a fraud, Tom and Jerry, and their penchant for punching each other, get used as pawns in larger human plots.
Which is the main reason they both feel underutilized. So much of what they do isn’t in service of their own story. Of course, neither one’s given an abundance of internal wants or needs. Jerry desires a nice, warm home and Tom dreams of – er – playing keyboard as an opening act for John Legend? Regardless, they’re the thinnest part of the movie. Director Tim Story’s got some interesting elements here, filling the film with tunes from old school hip hop legends like A Tribe Called Quest and De La Soul, and the solid choice to make Jerry a super troll, but the end result is a mixed bag of good intentions, sporadically spirited moments, and an imperfect utilization of the title characters.