The Most Common HTC Vive Problems, and How to Fix Them

Virtual truth (VC) headsets are all the rage nowadays. They use a more immersive experience to the video gaming world and the opportunity to move– if whatever’s working correctly. HTC’s newest Vive headsets, consisting of the remarkable Cosmos and brand-new Vive Pro 2, are more steady than ever, however in some cases things can still fail.

From “headset not found” mistakes to combining problems, we’ll cover common HTC Vive problems users deal with. Then, we’ll recommend possible repairs and offer detailed directions on how to resolve the problems you may come across with your HTC Vive.

Issues provided with a mistake code

(Error 108) Headset not discovered

There are a number of methods this mistake can manifest, either as a mistake message (mistake 108) or blinking traffic signal on the headset. This is generally the outcome of either a USB or a chauffeur concern.

Possible repairs:

• First and primary, make certain the headset is plugged in properly. If in doubt, eliminate whatever and plug it back in once again.
• The power, USB, and HDMI cable televisions from the headset must be plugged into the proper slots on the link box; from there, the link box’s USB and HDMI must be plugged into the PC, and the power cable plugged into a power outlet.
• Once correctly plugged in, the LED on the headset ought to be green, showing that it’s all set for usage.
• If whatever is plugged in however the headset is not switching on, attempt a various outlet.

Once you have actually done that, if the concern still continues, there are a variety of other things to attempt:

Reboot the headset

Step 1: In Steam VR, right-click on the headset icon and choose Reboot Vive Headset.

Step 2: Wait for the reboot to total.

Power cycle the link box

Step 1: Shut down Steam VR.

Step 2: Unplug the power and USB cable from the PC side of the link box (significance NOT the orange side of the link box).

Step 3: After a couple of minutes, plug the power and USB cable back into theLink Box If you see a notice in the taskbar that a chauffeur is setting up, wait on it to surface.

Step 4: Relaunch Steam VR. Keep in mind that you might require to repeat this procedure more than as soon as in order for the mistake to stop appearing.

Restart your computer system

Step 1: Quit Steam VR and reboot your computer system.

Use a various USB port

Sometimes, plugging into USB 3.0 and 3.1 ports can trigger mistakes. In that case, attempt utilizing a USB 2.0 port rather. If there is a USB port currently in usage and working– state, one that your keyboard or mouse is plugged into– attempt moving the Vive connection to it. If, after attempting all possible USB ports, you still do not have a connection, attempt resetting your USB gadgets utilizing the following actions.

Step 1: Unplug the link cable televisions from your PC.

Step 2: Navigate to Steam VR > > Settings > > General, and make certain the Developer Settings box is examined.

Step 3: Click Reset in the sidebar.

Step 4: Double- check to see if the link box’s USB cable television is unplugged from the PC. Click Remove all Steam VR Devices and click Yes when triggered.

Step 5: Quit Steam VR, plug the link box back into your PC, and re-launch Steam VR.

If you have actually tried every fix detailed above, it might be that your USB chipset is triggering the concern. Check with Steam’s assistance page for more description of suitable USB chipsets.

(Error 113) Path computer system registry not writable

This is generally due to an absence of appropriate setup authorizations. You’ll require to alter your authorizations in Windows.

Change authorizations

Step 1: Navigate to the folder you desire to modification authorizations for.

Step 2: Right- click it and choose Properties.

Step 3: Click on the Security tab.

Step 4: Check the names noted in the Group of usernames box. If the account you’re utilizing does not appear, click Add and type the name of the user you want to include. Skip this action if the username currently appears.

Step 5: To modification authorizations, click the Allow or Deny check box in the Permissions for User or Group box. For the functions of fixing mistake 113 with the Vive, you’ll desire to enable gain access to.

(Error 200) Driver stopped working

This mistake message shows that the Open VR motorist stopped working. If you included a file or folder to the Steam VR motorist directory site, eliminating it ought to fix the issue. If not, you might not have the appropriate authorization to compose to the user directory site.

Change authorizations

Step 1: Right- click in Windows Explorer and choose the folder you want to modify authorizations for.

Step 2: Click Properties.

Step 3: Click on the Security tab.

Step 4: Check the names noted in the Group or usernames box. If the account you’re utilizing does not appear, click Add and type the name of the user you want to include. Skip this action if the username currently appears.

Step 5: To modification authorizations, click the Allow or Deny checkbox in the Permissions for User or Group box. For the functions of fixing mistake 200 with the Vive, you’ll desire to enable gain access to.

Error 109/400

If you see this code, it’s generally due to the fact that your headset isn’t linking your GPU properly. Double check to make certain the link box and your main display screen are linked to the exact same GPU in your setup. If you have to utilize a laptop computer, make certain the connection is utilizing a discrete GPU. Sometimes changing to “prefer maximum performance” or comparable settings will require the computer system to make the ideal switch.

(Error 206) Driver not adjusted

Error 206 methods that Steam VR was not able to load the calibration for your headset. To resolve the concern, you will require to reset your headset to require the motorists to reinstall.

Reinstall headset motorists

Step 1: Unplug the headset.

Step 2: In Steam VR, go to Settings > > Reset, and click Remove all Steam VR gadgets Wait a minute.

Step 3: Plug your headset back in and wait on the motorists to set up.

Step 4: If duplicated efforts do not resolve the concern, Valve’s assistance site shows you might have a defective system, and motivates users to contact HTC through the business’s site.

(Error 207) Driver calibration void

This mistake is comparable to mistake 206, because it shows a failure of the headset calibration to be filled by Steam VR. As such, the actions to resolve the concern are the exact same.

Reinstall headset motorists

Step 1: Unplug the headset.

Step 2: In Steam VR, go to Settings > > Reset, and click Remove all Steam VR gadgets Wait a minute.

Step 3: Plug your headset back in and wait on the motorists to set up.

If duplicated efforts do not resolve the concern, Valve’s assistance site shows you might have a defective system, and motivates users to contact HTC through the business’s site.

(Error 208) HMD display screen not discovered/(Error 208) HMD discovered over USB, however screen not discovered

If you come across mistake 208 with the message “HMD display not found” or “HMD found over USB, but monitor not found,” attempt these possible repairs.

• Update your graphics card motorists.
• Double- inspect the connections for all cable televisions– those from the headset to the link box and the link box to the PC and power outlet alike. The power cable specifically can come loose after heavy usage. This can be examined by removing the detachable cable television panel on the MHD by pressing it forward.
• Make sure the orange-tipped cables from the headset are plugged into the orange ports on the link box.

(Error 215) GPU connection stopped working

This generally takes place when your graphics card has an essential upgrade that hasn’t been set up yet. Make sure your GPU is totally upgraded. If you have numerous GPUs, it’s a great concept to disable or eliminate all however the one you are utilizing for Vive if this issue keeps repeating. Sometimes DisplayPort adapters can likewise trigger this concern and requirement to be gotten rid of to fix it.

(Error 301) Connect stopped working

This shows that vrserver.exe stopped working to start or link. Sometimes, this is brought on by numerous circumstances of the program performing at the exact same time.

Kill VRServer procedures

Step 1: Quit Steam VR.

Step 2: Type Task supervisor in the Windows search bar, and open the Task Manager.

Step 3: Locate any circumstances of vrserver.exe that might be running and stopped the procedure.

Step 4: Run Steam VR

If this does not resolve the concern, Valve’s assistance page advises users to send out in a system report as detailed in the intro to this short article.

(Error 302) Init stopped working

This mistake suggests that vrserver.exe is experiencing problems launching.

• Usually, this can be repaired by just restarting your computer system and attempting once again.
• If this does not resolve the concern, Valve’s assistance page advises users to send out in a system report as detailed in the intro to this short article.

( 1101 through 1112) USB mistake

All mistake messages in between 1101 and 1112 relate to USB failures. Reinstalling headset USB motorists can do the technique.

Reinstall headset motorists

Step 1: Unplug your headset/linkbox, controllers, and any other VR gadgets you have actually plugged into your PC.

Step 2: In Steam VR, go to Settings > > Reset, and click Remove all Steam VR USB Devices.

Step 3: Click Yes.

Step 4: Quit Steam VR.

Step 5: Reconnect your headset, this time utilizing a various USB port, and wait on motorists to set up.

Step 6: Restart Steam VR.

If this does not resolve the concern, Valve’s assistance page advises users to send out in a system report as detailed in the intro to this short article.

Vive headset problems

Inside- out tracking keeps screwing up

The inside-out tracking utilized in the Cosmos needs no setup, however some gamers have actually discovered that the tracking appears to avoid a lot or establish mistakes. The secret is most likely someplace in the environment itself. If you are utilizing a Cosmos in a dim space, attempt switching on brighter overhead lights. If there are mirrors or reflective surface areas around, attempt eliminating them and covering windows to enhance the experience. Also, totally blank walls can really puzzle the headset’s information collection, so having a couple of fundamental items (beyond tripping variety) might even be a great concept.

Can’ t play an older title on a Cosmos headset

Not all Vive video games deal with Cosmos designs, and in some cases bugs avoid them from working correctly. HTC reports that around 90% of Viveport’s most popular titles work, however results might differ based upon what you like to play. Keep looking for updates to see if bugs are repaired or more compatibility is included.

The Vive Pro 2 has flickering or artifacts, specifically at the edges

Are you utilizing a wired connection? Try changing to wireless. If this enhances the concern, then your headset might have a defective cable television, or potentially a software application bug. This is a relatively common issue that is still being examined. Contact HTC to report the concern, keep Steam VR upgraded, and play in cordless mode in the meantime.

Controller batteries keep passing away

Cosmos controllers last in between 4 and 8 hours. That’s a lot of variation, based upon how typically the controller sensing units have to recalibrate, lighting, and the material you are playing. For now, the very best concept is to keep a couple of AA batteries around in case the controllers begin passing away suddenly. HTC would like to use integrated, rechargeable batteries at a long time in the future, however that hasn’t took place yet.

Audio keeps separating or passing away out

Cosmos designs utilize integrated earphones that depend on the USB 3.0 connection. If the earphones are having problems, there’s most likely a problem with that connection: Make sure you are utilizing an up-to- date USB 3.0 port and that connections are safe and secure. Check for cable television damage to make certain absolutely nothing has actually failed– the motion-oriented VR experience can be harder on USB cable televisions than lots of other usages.

Controller and base station problems

Controller not linked

If you discover that your controller isn’t acknowledged by Steam VR, the LED color must offer you an idea about what to do.

If blue

When the controller LED is strong blue, it suggests that the controller is not linking to the PC effectively. You will require to re-pair your controllers. To do so, browse to Steam VR > > Settings > > Devices > > Pair Controller.

If red

If the controller’s LED is strong red and the controller is unresponsive, attempt resetting your controller.

Step 1: Simultaneously press and hold the trigger, menu button, trackpad button, and grip buttons.

Step 2: Keeping these buttons held, plug your controller into your PC by means of Micro USB.

Step 3: After plugging it in, wait 5 seconds and then launch the buttons. Your PC will appear to discover a brand-new storage gadget. Ignore this timely and disconnect the controller.

Step 4: After this, the controller will be reset, and must now be working correctly.

If light is not on at all

If the LED is showing no color, that suggests the controller is not switched on. Press the system button to turn on the controller. If the controller does not switch on, then your controller requirements to be charged. Plug your controllers into an outlet by means of the Micro USB and power adapter. While the controllers are plugged in and charging, the LED will show various colors:

• Orange– the controller is charging.
• Green– totally charged, controller switched on.
• White– totally charged, controller switched off.

Controller Trackpad is twitchy or oversensitive.

If your controller is a bit squirrely or tough to usage, it most likely requirements to be adjusted or the firmware requires to be upgraded.

Step 1: In Steam VR, browse to Steam VR > > Devices > > Update Firmware.

Step 2: Turn off the controller by holding down the System button till the LED switches off.

Step 3: With the controller switched off, press and hold the trigger and grip button.

Step 4: While continuing to hold the trigger and grip button, press the system button. The controller ought to turn back on. When it does, it will make a various sound than the normal power-on sound.

One or both Base Station LEDs will not alter from blue

This usually suggests that the Vive base station is having trouble supporting. Vibrations or motion can trigger this mistake to take place.

• Make sure the bases are firmly installed. If stuck to the wall, tighten up all screws and the keeping nut. If on tripods, make certain that motions on the flooring aren’t sending out vibrations through the frame.

The Base Stations will not leave standby mode (LEDs dim green)

If your Vive Lighthouse base stations will not awaken from standby, attempt this:

• Unplug the base stations and then plug them back in once again.

Base Station LEDs are strong or blinking purple

This suggests the base stations are having trouble seeing one another.

• Try moving anything that might be obstructing the Vive base stations. Including yourself. Follow any on-screen directions from Steam VR if required.
• Make sure that the base stations are slanted at an angle that lets them see each other and the play area.

The base station LED is off

If the LED on the Vive base station is not illuminated, that suggests the base station is not getting power.

• Make sure the power cable is plugged in.
• If the base station is plugged into an outlet however not powering on, attempt a various outlet.

Base station optical sync problems

Issues can accompany your base station while attempting to sync. Here are some ideas to make certain they are established correctly for optical sync.

• Double- inspect your base station firmware is up to date. Go to Steam VR > > Devices > > Update Firmware.
• Be sure the course in between base stations isn’t obstructed, so they can see one another.
• Don’ t set the stations too far apart. They requirement to be within 16 feet of one another.
• Be sure the base stations are set to the appropriate modes. Press the mode button on the backs of the stations so that one station is set to “b” and the other “c.”
• Consider installing the base stations greater up, to make certain that your motions in the location area aren’t disrupting their view.

If all the above requirements are satisfied, the base station LED must turn strong green when synced. If it still does not, attempt utilizing the Sync Cable.

Step 1: Packaged with the Vive box is a long, optional cable television. Plug this cable television into the base stations.

Step 2: Push the mode buttons on the backs of the stations till one station screens “a” and the other “b.”

Step 3: If done properly, the base station LEDs must now be strong green.

Software and earphone problems

Device icon flashing green in Steam VR

This suggests that a person or more of your gadgets are not tracking correctly (or at all). It must be simple to correct the issue.

• All gadgets require to remain in view of a minimum of one base station. If they are not, change your setup so all gadgets can be seen.
• Be sure the base station is totally powered on and synced. The base station LEDs will be green if whatever is on and working properly.
• Make sure controllers are on and charged. The LEDs must be green.
• Make sure the headset is properly plugged in. The LED must be green.
• Check all the firmware is up to date. If not, think about updating it. Follow the on-screen directions to do so.

Corrupt or missing out on Steam VR files

An insufficient setup might trigger corrupt or missing files. You requirement to make certain your setup is totally undamaged.

Step 1: Exit Steam VR.

Step 2: Go to the Steam desktop customer.

Step 3: Navigate to Library > > Tools, and right-click on Steam VR. Select Properties.

Step 4: Open the Local Files tab.

Step 5: Select Verify Integrity of Tool Cache.

No noise when utilizing the Vive earphone port

If you’re not getting any noise through your earphones, headset, or speakers then you’re not alone. There are great deals of things you can attempt to get your Vive audio working.

• Be sure Steam VR is still open and running.
• Check the earphones are absolutely plugged in. If utilizing the Deluxe Audio Headstrap, make certain the earphones link to the earphone extension cable television, and that that links into the headset itself.
• The headset might remain in standby. Move it to make certain it gets up.
• In steam VR, right-click and choose Settings > >Audio From Mirror audio to gadget drop-down menu, choose your preferred gadget.
• Be sure the Vive is getting audio from Steam VR. In Steam VR, right-click, choose Settings > >Audio In the Set Playback Device drop-down box, pick HTC- VIVE
• If you are utilizing speakers, right-click in Steam VR and choose Settings > >Audio In the Set Playback Device drop-down box, pick Speakers or USB-Audio Device
• Windows might not be sending out audio to the Vive headset. Right- click the Volume icon in the Windows taskbar, then click Playback gadgets Select HTC- VIVE-0 and set it as the default gadget. If the Vive does not appear from this list, attempt picking Show Disabled Devices and Show Disconnected Devices.
• Make sure the Vive’s volume slider in the Windows Volume Mixer is up. Right- click the Volume icon in the Windows job tray and clickOpen Volume Mixer Locate the slider for HTC- VIVE-0 and set its volume to 50% or two.
• Check the app or video games volume. Right- click the Volume icon in the Windows job tray and open volume mixer. Find the video game or program you are running, and make certain its volume is set to a minimum of 50% or two.

No noise when utilizing USB earphones with the Vive’s additional USB port

If you discover there’s no noise coming through your earphones and you’re plugged into the additional USB port, here’s what to do:

• Be sure the Vive is getting audio from Steam VR. In Steam VR, right-click and choose Settings > >Audio In the Set Playback Device drop-down box, choose HTC- VIVE
• Windows might not be sending out audio to the Vive headset. Right- click the Volume icon in the Windows job tray and choose Playback gadgets Select HTC- VIVE-0 and set it as the default gadget. If the Vive does not appear from this list, attempt picking Show Disabled Devices and Show Disconnected Devices

Sound stops playing while plugged into the Vive earphone jack

A couple of individuals have actually had problem with the noise cutting off while plugged into the Vive earphone jack. There are a couple of things worth examining to bring it back.

• Be sure Steam VR is still open and running.
• The headset might remain in standby mode. Move it to make certain it gets up.
• To keep audio playback, even while the headset is asleep, right-click the Volume icon in the Windows job tray and then choose Playback gadgets Select 2-USB Audio Device, and set it as the default gadget. If the Vive does not appear from this list, attempt picking Show Disabled Devices and Show Disconnected Devices
• If the above approaches do not resolve the concern, attempt utilizing a USB headset in combination with the Vive’s additional USB port.

Static electrical energy when utilizing earbuds

If you get a surprise shock from your Vive while utilizing earbuds it may simply be fixed. This usually isn’t a sign of a problem, as an accumulation of fixed or small fixed shock does not always imply your Vive is malfunctioning and isn’t trigger for concern. It can, nevertheless, be bothersome.

• Valve keeps in mind on its assistance page that this generally takes place in similar method fixed shock constructs from something like, state, socks on carpet or a balloon rubbing on hair.
• Try utilizing anti-static sprays and creams, and wear clothes made from natural fibers to lower the accumulation of fixed electrical energy.
• Dry environments are especially vulnerable to this, however utilizing a humidifier ought to suffice adequate to include wetness to the air and avoid any fixed accumulation.

Vive reveals as your computer system’s primary screen after an upgrade

A great deal of individuals have actually discovered that, after updating to Windows 10, Vive reveals as the computer system’s primary screen– not precisely a perfect scenario. Fortunately, it’s really simple to fix. Just detach your headset for the link box, and reboot your computer system. When your computer system is completed restarting, reconnect your headset cable television to the link box. Everything must be great now!

Your Vive keeps avoiding frames no matter what you attempt

If this is occurring with whatever you attempt, it’s most likely due to the fact that of how your computer system is managing the display screen. There are a great deal of settings that can trigger this, however among the most common is night mode. Check your computer system and make certain no night mode settings are allowed. Also make certain you aren’t running any other kinds of software application that intentionally alter how your computer system’s display screen looks.

Variable brightness or images that keep darkening

Newer headsets like the Vive Pro 2 might experience some problems with their automated brightness modifications. Users might discover that the screen changes brightness levels in a disruptive method, or instantly darkens when searching in a particular instructions, making presence an issue.

If you discover this is an issue, see Steam VR settings. Steam VR just recently included a universal brightness slider to control brightness by hand. You might likewise desire to see if there are in-game alternatives for changing the brightness.

Vive Wireless Adapter problems

The HTC Vive Wireless Adapter is among the very best upgrades you can make to your VR experience for room-scale play, however the experience isn’t error-free.

No power to the headset

If you discover that your headset does not work or power on at all with the Vive cordless set up, attempt these repairs.

• Make sure that the battery is plugged into the Vive Wireless adapter by means of the USB cable television.
• Make sure the Vive Wireless adapter is plugged into the Vive headset with all 3 cable televisions.
• Make sure the battery is charged. Press the button on it to check.
• Press the button on the battery, followed by the button on the Vive Wireless Adapter to turn them both on.

If you have actually done all of the above, attempt running the Vive Wireless connection software application once again, then launch Steam VR.

Stuck initializing

If you discover that the Vive Wireless connection application gets stuck on “Initializing,” or any of its other intermediary actions, there are some things you can attempt that must fix it.

• Make sure that you aren’t over-extending the cordless transmitter/receiver. The coax cable for the cordless transmitter/receiver can be extended by a more 2M, however beyond that, you are most likely to face problems. It’s likewise worth ensuring that it’s a premium coax cable that you’re utilizing.
• Make sure that the Vive Wireless Adapter is within visual series of the cordless transmitter/receiver. 30ft has to do with the optimum variety they must be apart.
• Try altering the PCI-Express card to a various PCIe slot.

If none of that works, attempt the following:

Step 1: Search for Device Manager in the Windows search box and choose the matching outcome.

Step 2: Find the Intel Wireless Gigabit VR Adapters and click the arrow next to it. Right- click the Intel Wireless Gigabit W11100 VR Device and choose Disable.

Step 3: Now, ideal click Intel Wireless Gigabit W11100 VR Device and choose the “Enable” alternative.

After that, you can attempt to run the Vive Wireless application once again. If whatever goes according to strategy, it ought to now discover your headset.

Grey screen throughout play

• Check the Vive Wireless Adapter to make certain it’s not too hot. If the adapter goes beyond optimum temperature level limitations, it will switch off and stop your VR operating till it cools down enough to start once again. You keep cool temperature levels by changing your thermostat to a lower temperature level, pointing a portable fan straight on the adapter, or tactically preparing breaks in use.
• Give your batteries a complete charge. If your batteries are quick approaching a low charge, your video gaming experience will end up being sluggish and irregular.
• Make sure that there is a clear and noticeable course in between your headset, the receiver, and the transmitter.

Despite the kinks in linking VR headsets to your gadgets, VR headsets remain in high need, getting appeal by the minute. We are positive that this short article offers you with comprehensive standards to examine and deal with any future problems you might have with HTC Vive.

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