Sony’s Controversial PSN Linking Policy for Helldivers 2
Sony recently dropped a bombshell on Helldivers 2 players by announcing a mandatory requirement to link their Steam accounts to their PSN accounts. This unexpected move has stirred up a storm of backlash within the gaming community, with players expressing their anger over the sudden imposition of this new policy. Consequently, many disgruntled gamers have resorted to review-bombing the game and seeking refunds. However, the situation has been complicated by Steam’s strict no-refund policy after two weeks, leaving players uncertain about their options.
Can you Refund Helldivers 2
In a surprising turn of events, Steam opted to make an exception for Helldivers 2 players seeking refunds in light of the contentious PSN linking policy. Despite Steam’s usual policy of no refunds for games played for more than two hours and purchased beyond two weeks, Valve decided to accommodate refund requests due to the violation of specific Steam policies caused by the mandatory PSN linking.
When attempting to refund Helldivers 2, players may face initial rejections as the first review is automated and focuses solely on appeal eligibility. However, persistence in submitting multiple requests increases the likelihood of eventually securing a refund for the game.
How to Refund Helldivers 2
Following the uproar surrounding Helldivers 2, Steam has streamlined the refund process for affected players. Previously necessitating multiple requests and manual reviews from customer service representatives, Valve has now become more flexible and is granting refunds more readily.
To initiate a refund for Helldivers 2, simply follow these basic steps:
- Log in to your Steam Account
- Go to Help and then choose Steam Support
- Go to Purchases and select the game you want to refund
- Choose the “I’d like to request a refund” option
- Select the refund method and submit the request
When explaining your reason for refund, highlighting the violation of Steam policies due to the forced PSN linking can strengthen your case. Be specific in your appeals to overcome potential bot rejections and aim for a manual review by a human representative.
Why Did Sony Decide on a Mandatory PSN Linking
Sony justified the mandatory PSN linking as a measure to enhance moderation and enforcement within the game. While some developers supported this reasoning for better oversight and banning capabilities, suspicions arose regarding Sony’s underlying motives for implementing this policy.
Many speculate that Sony’s primary objective with the PSN linking is to gather more data and inflate user numbers to attract investment opportunities. This data harvesting for marketing purposes raises concerns about Sony’s history of insecure data practices and numerous data breaches over the years.
The delayed implementation of the account linking requirement, months after the game’s release, has fueled player dissatisfaction. Gamers feel betrayed by the lack of transparency and upfront disclosure of such policy changes, as they believe these terms should have been communicated prior to purchase to allow for informed decision-making.