Private Internet Access – Server Network and Coverage

Private Internet Access (PIA) has been a prominent VPN provider since 2010, known for its extensive server network, strict no-logs policy, and customizable apps. Although the exact number of servers is undisclosed, PIA previously claimed to have over 35,000 servers, making it one of the largest networks available.

With a presence in 91 countries, including a robust network in the US and Canada, PIA provides a wide range of server locations to cater to users’ needs. This expansive server network enables users to bypass geographical content restrictions effectively.

Private Internet Access – Speed and Performance

Speed is a crucial factor when choosing a VPN service, and PIA offers competitive speeds across different server locations. In speed tests conducted on MacOS using the WireGuard protocol, PIA demonstrated impressive performance, with an average global speed of 96.3 Mbps.

While some servers, especially in distant locations like Tokyo, experienced lower speeds, the overall performance of PIA’s network remains favorable compared to other VPN providers like NordVPN and IPVanish.

Private Internet Access – Unblocking and Streaming Capabilities

PIA’s ability to unblock and stream content on platforms like Netflix, Amazon Prime Video, and BBC iPlayer has made it a popular choice among users. While it may encounter challenges with certain platforms like Hulu, PIA’s streaming-optimized servers enhance its unblocking capabilities.

With support for WireGuard protocol, unlimited bandwidth, and 10 Gbps servers, PIA ensures smooth streaming and gaming experiences for its users, making it a reliable option for accessing geo-restricted content.

Private Internet Access – Security Features

PIA prioritizes user security through robust encryption standards, including 128-bit AES (GCM) and ChaCha20 encryption. The service also offers protection against leaks and features like a kill switch and MACE ad blocker to enhance online privacy.

For users seeking additional security, PIA provides Multi-hop for extra encryption layers and an optional antivirus add-on for Windows devices, further bolstering its security features.

Private Internet Access – Privacy and Logging Policies

Despite being owned by Kape Technologies and headquartered in the US, PIA maintains a strict no-logs policy to protect user privacy. The service underwent a third-party security audit to verify its privacy practices, ensuring user data remains secure.

While the requirement to provide an email address for signup may raise concerns, PIA’s commitment to privacy and anonymity sets it apart in the VPN market, although it falls slightly short of the anonymity offered by competitors like Mullvad.

Private Internet Access – Signup and Setup

Signing up for PIA is straightforward, with multiple subscription plans and payment options available. Once registered, users receive login credentials to access PIA’s apps on various platforms, providing seamless installation and setup processes.

Private Internet Access – Apps and Compatibility

PIA offers multi-platform support, with apps available for Windows, MacOS, Linux, Android, iOS, and Amazon Fire TV. Browser extensions are also offered, although they only protect browser traffic.

For advanced users, manual configuration on select Wi-Fi routers is possible, ensuring comprehensive network protection. PIA’s upcoming app redesign aims to enhance user experience and interface functionality, catering to diverse user preferences.

Private Internet Access – Customer Support

PIA’s responsive customer support, including 24-hour live chat and email assistance, ensures users receive timely help for any queries or issues. The service’s knowledge base provides extensive resources and setup guides to facilitate self-assistance and troubleshooting.

With a focus on customer satisfaction and support quality, PIA stands out among VPN providers, delivering reliable assistance and guidance to its users.