Can’t Access Elden Ring Shadow Of The Erdree

Guides, Other

Fixing the Issue with Accessing Elden Ring Shadow of the Erdtree DLC

Many players are facing difficulties accessing the Elden Ring Shadow of the Erdtree DLC, leading to frustration and disappointment. Despite attempts to troubleshoot by restarting and reinstalling the game, the problem persists. The root cause of this issue seems to be related to a licensing problem with the DLC, preventing the system from recognizing ownership and restricting access. Here are some steps you can take to resolve this issue and enjoy the Elden Ring Shadow of the Erdtree DLC.

Before attempting the solutions below, ensure that you have completed the necessary prerequisites to access the Shadow of the Erdtree DLC. This includes defeating two specific bosses – Starscourge Radahn and Mohg, Lord Of Blood. Once these bosses are defeated, you should be able to access the DLC.

Restore Licenses

If the issue is related to the game’s license, try restoring it to enable smooth access to the DLC. Follow these steps based on your device:

  • On PS5, navigate to Settings > Users & Accounts > Other > Restore Licenses
  • On Xbox, go to the Elden Ring game card > Manage > Install DLC
  • On PC (Microsoft Store), search for the Shadow of the Erdtree DLC and download it if purchased.

Update Base Game

Ensure that your base game is updated to access all the latest features and DLC content. Update Elden Ring from your device or console’s online store to ensure compatibility.

Recheck Purchase

Double-check your purchase to confirm that the transaction was completed successfully. Verify your bank transactions for payment confirmation or check your email for the purchase receipt. If the order was not processed correctly, you may need to repurchase the DLC.

If these steps do not resolve the issue, consider reaching out to the Elden Ring Support Website to report the problem. The developer’s team is responsive and will provide a suitable solution to assist you promptly.

These steps should help you address the issue of accessing the Shadow of the Erdtree DLC. For more helpful guides and content related to Elden Ring, be sure to visit our dedicated section for Elden Ring Guides on Gamer Tweak.