Surfshark VPN Review (2024) – IGN

Surfshark VPN Review: Is it Still a Top Choice for Streaming?

Surfshark has made a name for itself since its launch in 2018 as a VPN that excels at unblocking popular streaming platforms. But is it still among the best VPNs for streaming, or has it fallen behind the competition? To find out, we conducted a comprehensive evaluation of Surfshark, analyzing everything from speed to security. While Surfshark performed well in our tests, we do have some concerns regarding its customer support and temporary data logging practices.

Server Network and Coverage

Surfshark boasts a network of approximately 3,000 servers, which is on par with other major VPN providers. However, if you’re in need of a VPN with even more servers, alternatives like NordVPN with over 6,000 servers and CyberGhost with more than 11,000 servers might be worth considering. Nonetheless, Surfshark stands out with its presence in 100 countries, offering popular server locations like the US and UK, as well as more unique options such as Andorra, Belize, and Laos. With over 600 servers in the US alone, Surfshark is a great choice for users looking to access content from that region.

Speed and Performance

Like most VPNs, Surfshark will inevitably impact your internet speed due to data encryption and server routing. During our speed tests across different server locations, we found that Surfshark’s global average speed was 104 Mbps. Comparatively, other VPNs like IPVanish (84 Mbps) and ExpressVPN (118 Mbps) offer similar performance. Surfshark utilizes the lightweight WireGuard protocol, known for delivering fast speeds without any bandwidth or data limitations.

Unblocking and Streaming Capabilities

Surfshark excels at unblocking geo-restricted websites and streaming services thanks to its vast server network spanning 100 countries. Its NoBorders feature allows users to bypass stringent network restrictions, making it a reliable choice for users in regions like China. Whether you’re streaming content on Netflix, Amazon Prime Video, BBC iPlayer, Disney+, or Hulu, Surfshark ensures smooth streaming experiences with its average speed of 104 Mbps.

Security Features

Surfshark prioritizes security with features like 256-bit AES encryption, a kill switch, and support for the WireGuard protocol. We conducted tests to check for DNS leaks, and Surfshark passed without any leaks detected. Additionally, Surfshark offers additional security features like an ad blocker, MultiHop servers, and more, making it a comprehensive option for users concerned about their privacy.

Privacy and Logging Policies

Surfshark upholds a strict no-logs policy, ensuring that user data like IP addresses and browsing history are not stored. While Surfshark stores limited information about VPN server connections, this data is promptly deleted after a session ends. Users concerned about privacy should note that Surfshark is headquartered in the Netherlands, a member of the Nine Eyes intelligence alliance.

Signup and Setup

Signing up for Surfshark is straightforward, requiring only an email address. The setup process is quick, allowing users to download and install the app on multiple devices with ease. Once installed, users can log in and connect to a server of their choice seamlessly.

Apps and Compatibility

Surfshark offers apps for various platforms including Windows, Mac, Linux, Android, iOS, and Amazon Fire TV. Users can also utilize Surfshark on routers for comprehensive device protection. Browser extensions for Chrome, Firefox, and Edge are available for convenient browsing security. While Surfshark lacks a native Apple TV app, users have alternative options like setting up Surfshark on a router or utilizing Smart DNS.

Customer Support

Surfshark provides live chat and email support, ensuring users get assistance when needed. The website features helpful guides and tutorials for troubleshooting common issues. However, our experience with Surfshark’s customer support was mixed, with varying response times and levels of assistance.